Greetings, this is Mark Saunders from Saunders HOA Management, bringing insights on effectively requesting repairs within your Homeowners Association. If you're a board member or resident within an HOA, the tips below are crafted just for you.
Today, I wanted to discuss the best way to request work repairs in your neighborhood. As an HOA property manager, you would not believe the way homeowners talked to us and think that yelling, screaming, and acting like we're complete idiots is the best way to get work done at their property. It is not, so here are a few tips for the next time you have a maintenance request and must deal with your HOA.
Maintain Professionalism
Firstly, courtesy is essential. Being abrasive or confrontational can escalate the issue rather than solve it. So, always approach the request with the golden rule: treat others as you'd like.
The Power of Documentation
When you identify a problem, make sure to document it comprehensively. Use email or your designated owner portal to send in your request. The portal not only creates a paper trail but also helps us, the management company, to initiate timely action.
Why Written Records Matter
Keeping a written account is a win-win for everyone. Should there be any delays in action from the HOA's side, your well-kept records become a valuable reference for follow-up. And in extreme situations, these can also be a crucial asset if legal intervention becomes necessary.
Neighborly Disputes
If you're facing issues with a neighbor, put it in writing and share it with the HOA board. Support your case with photographs or police reports when applicable. Proper documentation aids the board in taking appropriate measures.
Wrap Up
To summarize, stay courteous, document rigorously, and act professionally to facilitate efficient repairs within your HOA. Explore our resources for additional insights on managing common HOA challenges. Thank you for tuning in!
Mark Saunders
Saunders HOA Management
Winston-Salem, NC
Maintain Professionalism
Firstly, courtesy is essential. Being abrasive or confrontational can escalate the issue rather than solve it. So, always approach the request with the golden rule: treat others as you'd like.
The Power of Documentation
When you identify a problem, make sure to document it comprehensively. Use email or your designated owner portal to send in your request. The portal not only creates a paper trail but also helps us, the management company, to initiate timely action.
Why Written Records Matter
Keeping a written account is a win-win for everyone. Should there be any delays in action from the HOA's side, your well-kept records become a valuable reference for follow-up. And in extreme situations, these can also be a crucial asset if legal intervention becomes necessary.
Neighborly Disputes
If you're facing issues with a neighbor, put it in writing and share it with the HOA board. Support your case with photographs or police reports when applicable. Proper documentation aids the board in taking appropriate measures.
Wrap Up
To summarize, stay courteous, document rigorously, and act professionally to facilitate efficient repairs within your HOA. Explore our resources for additional insights on managing common HOA challenges. Thank you for tuning in!
Mark Saunders
Saunders HOA Management
Winston-Salem, NC
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