Responsibility for a roof, exterior feature, pipe or other repair depends on the association’s documents and the circumstances. It should not be assumed from another community’s rules or from the appearance of the property.
Send your community name, property address and a clear description of the issue through the homeowner portal or to info@srealtynow.com. Photos can help the team understand what needs review.
For immediate danger, call emergency services. For other concerns, let management review the issue and explain the appropriate next step.
For your community
Find your association’s documents and homeowner links, or contact our team for help with your situation.
Find your community →General educational information. Your community’s governing documents, notices and applicable requirements determine the process for your association.